Privacy Policy

This Privacy Policy explains how DTS RIBERO LIMITED COMPANY (Exams-Practice), a company registered in the Republic of Ghana with its registered office at HFC Estate – Comm 25 – Tema, Ghana (“we”, “us”, or “our”), collects, uses, stores, shares, and protects personal information when you use our test and quiz platform, including our website, mobile applications, and related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Legal Framework

This Privacy Policy is prepared in accordance with the Data Protection Act, 2012 (Act 843) of Ghana, and other applicable laws and regulations.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

Full name or username
Email address
Phone number
Date of birth or age range (where required for eligibility)
School name or educational level (if applicable)
Profile photo (optional)

2.2 Account and Usage Information

Login credentials (encrypted)
Tests/Quiz scores, test/quiz progress, achievements, and rankings
Preferences and settings
Communications with us (support messages, feedback etc)

2.3 Technical Information

IP address
Device type, operating system, and browser
Log files, access times, and pages viewed
Cookies and similar tracking technologies

2.4 Payment Information (If Applicable)

If the Platform offers paid features, subscriptions, or in-app purchases, payment details are processed by third-party payment providers. We do not store full debit or credit card details on our servers.

3. How We Use Your Information

We use collected information to:

Create and manage user accounts
Provide tests/quizzes, games, and educational content
Track performance, scores, and rankings
Improve platform functionality and user experience
Communicate updates, announcements, and support responses
Process payments and subscriptions
Detect, prevent, and address fraud or misuse
Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

User consent
Performance of a contract (providing services)
Compliance with legal obligations
Legitimate business interests, provided they do not override your rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Keep users logged in
Analyze usage and performance
Improve security and functionality

You may control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the Platform.

6. Sharing and Disclosure of Information

We do not sell or rent your personal data. We may share information only in the following circumstances:

With trusted service providers (hosting, analytics, payment processing) under strict confidentiality agreements
With schools or institutions (where users participate through institutional programs, and only relevant data is shared)
When required by law, court order, or government authority
To protect our rights, users, or the integrity of the Platform

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

Measures include encryption, access controls, secure servers, and regular system monitoring. However, no system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Platform may be used by children for educational purposes. Where users are under 10 years, we may rely on parental or guardian consent as required by law. We do not knowingly collect personal data from children without appropriate consent.

Parents or guardians may contact us to review, update, or request deletion of a child’s information.

10. User Rights

Under Ghana’s Data Protection Act, you have the right to:

Access your personal data
Request correction or update of inaccurate information
Request deletion of your personal data
Object to or restrict processing in certain circumstances
Withdraw consent at any time (where processing is based on consent)

Requests may be made by contacting us using the details below.

11. Third-Party Links and Services

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. Users are encouraged to review their privacy policies.

12. International Data Transfers

Where data is stored or processed outside Ghana, we ensure that appropriate safeguards are in place to protect personal information in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Platform with an updated effective date. Continued use of the Platform after changes constitutes acceptance of the revised policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Data Protection Officer / Privacy Contact

DTS RIBERO LTD COMPANY (Exams-Practice)

HFC Estate – Comm 25 – Tema, Ghana

Email: admin@exams-practice.com

Phone: +233 552582087

Terms and Conditions

These Terms and Conditions (“Terms”) govern access to and use of the DTS RIBERO LTD COMPANY (Exams-Practice) tests and quiz platform, available at https://exams-practice.com (the “Platform”). By accessing or using the Platform, you agree to be bound by these Terms.

1. Eligibility and User Categories

The Platform is open to: - Students (primary, JHS, SHS, and post-secondary) - Schools and Educational Institutions - Teachers and Parents - Members of the General Public

Users under 10 years must have permission from a parent, guardian, or school authority.

2. Account Registration

Users may be required to create an account to access certain features.
You agree to provide accurate and complete information.
You are responsible for maintaining the confidentiality of your login details.
Schools may create or manage accounts on behalf of students.

3. Platform Use and Content

The Platform provides tests, quizzes, games, assessments, and educational content for practice and learning purposes only.

You agree that you will not: - Cheat, manipulate scores, or exploit system vulnerabilities - Upload harmful, offensive, or illegal content - Interfere with the Platform’s operation or security - Use the Platform for unlawful or fraudulent purposes.

We reserve the right to suspend or terminate accounts that violate these rules.

4. Scores, Rankings, and Performance Data

Tests/Quiz results, scores, and rankings are generated automatically.
Results are for practice and self-assessment only and do not represent official examination results.
Schools may access performance data of their registered students.

5. Subscriptions and Payments (If Applicable)

Some features may require payment or subscription.
Prices, billing cycles, and features will be clearly displayed.
Payments are processed through third-party payment providers.
Fees paid are non-refundable unless stated otherwise.

6. Intellectual Property

All content on the Platform (questions, games, text, graphics, logos, software) is owned by or licensed to DTS RIBERO LTD.
Users may not copy, reproduce, distribute, or sell Platform content without written permission.

7. Data Protection and Privacy

Personal data is collected and processed in accordance with our Privacy Policy and the Data Protection Act, 2012 (Act 843) of Ghana.

By using the Platform, you consent to such processing.

8. Third-Party Services

The Platform may integrate third-party services such as analytics, payment gateways, or educational tools. We are not responsible for the content or services provided by third parties.

9. Suspension and Termination

We may suspend or terminate access to the Platform: - For violation of these Terms - For security or maintenance reasons - At the request of schools or guardians (for student accounts)

10. Disclaimer

The Platform is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free service, nor do we guarantee examination success or specific academic outcomes.

11. Limitation of Liability

To the maximum extent permitted by law, DTS RIBERO shall not be liable for any indirect, incidental, or consequential damages arising from use of the Platform.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Republic of Ghana.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms, please contact:

DTS RIBERO LTD COMPANY (Exams-Practice)

HFC Estate – Comm 25 – Tema, Ghana

Email: admin@exams-practice.com

Phone: +233 552582087